new soc 2 type ii, hipaa, and soc 3 certifications

We are excited to announce that Fluency has successfully completed a System and Organization Controls (SOC) 2 Type II, HIPAA, and SOC 3 audit, performed by Sensiba LLP (Sensiba). Developed by the American Institute of Certified Public Accountants (AICPA), the SOC 2 information security audit provides a report on the examination of controls relevant to the trust services criteria categories covering security, availability, processing integrity, confidentiality, and privacy. A SOC 2 Type II report describes a service organization's systems, whether the design of specified controls meets the relevant trust services categories, and assesses the effectiveness of those controls over a specified period of time. Fluency’s SOC 2 Type II report did not have any noted exceptions and was therefore issued with a “clean” audit opinion from Sensiba.

We're also excited to announce the launch of our Fluency Trust Center—a dedicated platform providing transparent insight into our compliance practices, data security standards, and privacy commitments.

As part of our ongoing commitment to excellence, security, and transparency, the Fluency Trust Center offers easy access to vital compliance documentation, security certifications, and real-time updates. Fluency continues to empower your interpreter scheduling and management workflows securely, ensuring your data remains safe, compliant, and protected at all times.

Visit our new Trust Center here: https://app.vanta.com/fluencyinc/trust/ixml7eso6qgc2hsl1gys7

We deeply value your trust and look forward to continuing to support your interpreter management needs securely and efficiently.